Guarantees

Copier Performance Guarantee

1.	Variable Service Contracts tailored to meet your needs. Includes all non-cosmetic parts and labor. No large annual advance payments or constant monthly payments.
2.	Average Four Hour Response Time One-month free service-equivalent to contract allowance, if Leader Business misses a maximum response time of eight business hours and the machine is inoperable for an extended period. Does not apply under weather emergencies, loss of power or Acts of God.
3.	Free Loaner Policy Leader Business will provide a free loaner if customer's machine is under service contract and is inoperable for an extended period.
4.	Three Year Performance Warranty Leader Business guarantees the life expectancy for three years or a stated copy amount. If the original machine fails to meet its life expectancy a replacement machine of similar current value.
5.	25% Lifetime Trade-in Guarantee Purchase a new machine from Leader Business and 25% of the original price will be guaranteed toward the purchase of a new replacement of equal or higher capacity. Free pick-up of trade-in.
6.	Three Day Unconditional Moneyback Guarantee 100% satisfaction guaranteed.
7.	Free Delivery, Installation and Training Free product training as long as you own your machine and have a service contract.